Frequently Asked Questions

We sign NDAs (Non-Disclosure Agreements) for all projects and maintain strict confidentiality. Your designs are never shared with competitors or used for other purposes. We can also help you with patent and trademark applications.

We accept credit cards, PayPal, and bank transfers. For larger or repeat orders, we’re happy to arrange customized payment terms.

Standard Terms To keep things simple and secure, our standard policy is 50% deposit upfront and 50% balance before shipping. This ensures your order is reserved and production begins smoothly, while you only complete payment once your products are ready.

Flexibility for Partnerships For ongoing collaborations or bulk orders, we can discuss flexible schedules that work best for both sides.

Yes, we offer discounted pricing for larger quantities, as well as special rates for repeat customers and long-term partners. Reach out to us to discuss the best volume pricing for your specific needs.

Absolutely! Our team includes product designers and engineers who can help refine your concept, improve manufacturability, and optimize for cost and quality. This service is included in many of our packages.

Yes, we can help with private-label and custom packaging. However, if the product you’ve seen is owned, patented, or trademarked by another company, we cannot copy it directly. What we can do is:

• Add your branding and labels to generic or custom-made products.

• Develop a similar style or design tailored to your brand.

• Guide you on what’s possible to ensure everything remains safe and compliant.

Your brand’s identity and long-term success are our priority, so we always make sure the products we create for you are original and reliable.

To respect our manufacturing partners and protect both your designs and other clients’ intellectual property, we don’t arrange direct factory visits. Instead, we provide detailed photos, videos, and quality inspection reports so you have full visibility without risk. This way, your designs stay protected, and you can still be confident about the production process.